Frequently Asked Questions (FAQs)

Account Setting

Setup & Manage eSIMs

Billing & Pricing

Troubleshooting

How do I shop eSIM using a different currency?

We’re proud to offer the ability to shop for eSIMs in different currencies. The default setting is United States Dollars (USD), but you can change your eSIM settings and shop using your preferred currency instead:

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What is eSIM and how do I use it?

eSIM is a flight simulation software designed for realistic jet flight experiences, ideal for pilot training and aviation enthusiasts. Here’s a brief guide on how to use it:

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How does eSIM's free eSIM phone number promotion work?

1. **Sign Up**: Users need to sign up on the eSIM website or app. This usually involves providing basic personal information like name, email address, and possibly payment information, although the offer may be free of charge.

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Should I install my eSIM before my trip?

Yes, it’s generally a good idea to install your eSIM before your trip. Here are a few reasons why: 1. Convenience: Installing your eSIM in advance allows you to ensure that it’s set up correctly and working before you leave. This way, you’re not scrambling to get it working upon arrival in a new location where connectivity may be limited.

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How do I set up iMessage with an eSIM?

Setting up iMessage with an eSIM on your iPhone is straightforward and similar to setting it up with a physical SIM card. Here’s how to do it:

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What's the difference between eSIM data and a cell plan?

The terms “eSIM data” and “cell plan” are often used interchangeably but refer to different concepts within mobile telecommunications. Here’s a breakdown of the differences:

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How do I install eSIM on my Google Pixel?

Installing an eSIM on your Google Pixel device is a straightforward process. Here are the step-by-step instructions to help you set it up: Steps to Install eSIM on Google Pixel

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How do I install eSIM on my iPhone or iPad?

Installing an eSIM on your iPhone or iPad is a simple process. Here’s a step-by-step guide on how to do it: Steps to Install eSIM on iPhone or iPad

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How do I install eSIM on my Samsung device?

Installing an eSIM on a Samsung device is a straightforward process. Here’s a step-by-step guide on how to do it: Steps to Install eSIM on Samsung Devices

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Does my device support eSIM technology?

To determine if your device supports eSIM technology, you can follow these steps: 1. Check Device Specifications: Look up the specifications of your device on the manufacturer’s website or in the user manual. Search specifically for eSIM or embedded SIM support.

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Do you support data in my current location?

As an AI language model, I don’t have access to your current location or the ability to check data availability. However, if you’re asking if a mobile carrier or specific service supports data in your location, I recommend checking the following:

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Change of plans? No problem at all!

Purchase your Holafly eSIM with added peace of mind. You have up to 6 months to request a refund.

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